To ensure that you receive timely assistance, we recommend scheduling an appointment in advance. This will help minimize any wait time.
Please call: 815. 516. 2850
Must be a Veteran.
Must provide a DD214 – Applicants for assistance from the VACWC must present a DD-214 or Certificate of Service showing eligible service and character of discharge for the Veteran. If the applicant does not have a DD214 or Certificate of Service, they may authorize the VACWC to obtain a copy from IDVA, National Archives or other available repositories. No assistance can be granted to an otherwise qualified applicant without a DD-214 or Certificate of Service. Please review to our Services Manual for further information.
Must have a VA Approved appointment, even if it is outside the VA campus.
Must have the ability to enter and exit the vehicle without assistance.
Must notify the VAC if your appointment is canceled or if you no longer need our assistance.